Shipping Policy
This page covers how we ship, what shipping costs, and how firearms get to you. Please read it before you order.
Following the law
- We only ship items to places where they are legal to own. You are responsible for knowing your state and local laws before you order.
- We can cancel any order that we believe breaks the law. See our State Shipping Restrictions page.
- If the item is not legal to own in your state, the order will be cancelled and refunded minus a 20% fee.
- We ship to the lower 48 states only. We do not ship to Alaska, Hawaii or outside the United States.
How long it takes
- Orders ship from the supplier in 2 to 5 business days.
- Items that can’t be drop shipped go to our store first and are then re-shipped to you or your dealer. Please allow 4 to 7 business days for a tracking number on those items, because they are reshipped from our store.
- Some higher-dollar orders are held for a few days until the payment clears.
- We ship with UPS, FedEx and USPS. You get a tracking number by email when your order ships. Some items need an adult signature.
Firearms
- Firearms ship only to a licensed gun dealer (an FFL). You choose the dealer at checkout. You can also choose pickup at our store.
- Call your dealer before you order and make sure they will accept the transfer. Most dealers charge a transfer fee. You pay that fee to them.
- Enter your own address as the shipping address. Pick the dealer in the dealer step at checkout. Do not type the dealer’s address in as your shipping address.
- A firearm ships in the buyer’s name only. We do not ship a gun for someone else.
- Bought a gun somewhere else? You can have it shipped to our store for transfer. Armory Club members get 50% off our transfer fee.
- Your billing and shipping address must match. If they don’t, we may cancel the order.
Ammunition
- Ammo ships by ground and needs an adult signature.
- You must be 18 or older for rifle and shotgun ammo, and 21 or older for handgun ammo.
- Some states require ammo to ship to a licensed dealer. If yours does, choose a dealer at checkout.
Store pickup
- Choose store pickup at checkout. We will contact you when your order is ready at 490 Bachelor Rd, Atmore, AL 36502.
- Transfers: if you bought a gun somewhere else, it can be delivered to our store for transfer. Armory Club members get 50% off our transfer fee.
- Bring a photo ID. Picking up a firearm includes the federal background check at the counter.
What shipping costs
- Shipping is figured at checkout from what is in your cart and where it is going.
- Standard shipping in the lower 48 states is a $9.95 flat rate. Orders over $299 ship free.
- Some items, like heavy or oversized ones, may cost more to ship. You will see the cost before you pay.
Armory Club members
- Members pay the supplier’s normal shipping instead of our regular rates. Free shipping over $299 does not apply to member pricing.
- You pay one rate per order, the highest supplier rate in your cart.
- Store pickup pays that same rate, because the item still has to ship from the supplier to us.
- Secondary shipping cost. Some brands must ship to our store first, and then we re-ship the order to your dealer or address. Those orders have a secondary shipping cost of $19.95 per order. It is added at checkout when you choose another dealer or a shipping address. It does not apply to orders picked up at our store, or to brands that ship straight to you or your dealer.
- See the Armory Club page for how member pricing works.
Lost or damaged shipments
- Check your order when it arrives.
- If a firearm is damaged or wrong, do not complete the transfer at your dealer. Call us first.
- For anything else, email us within 24 hours of delivery with your order number and photos. Our Return & Refund Policy explains what happens next.
- If tracking shows no movement for several days, contact us and we will work with the carrier.
Questions
Call (251) 368-4447 or email Contact@canoecreekarmory.com. You can also stop by the store at 490 Bachelor Rd, Atmore, AL 36502.
Canoe Creek Armory & Mercantile, LLC
We may update this policy from time to time. The version on this page is the one that applies.
